The key to employee engagement - and ultimately the success of a company - is communication. If employees don't know what's going on at work, how can they feel proud of their contributions, be an advocate for the company, believe in your mission, or know how to focus their time?
This guide starts with the most basic approach to company communication - creating a home for all company news & announcements. If your major updates and company milestones are getting lost in email or fleeting Slack messages, this is designed for you.
Every company needs a trusted place where employees can find HR, IT, and other company policies. This guide walks you through how to set up a searchable, self-service home where employees can access this information.
Informal internal communications are a critical part of every company's communication strategy. Through informal comms, employees are given the opportunity to learn more about each other, see company values come to life, and get to know leadership on a more personal level.
In a world that's becoming more remote, fragmented, and asynchronous, it's critical to provide a homebase for all employees to feel like they're on the same page.
This guide will equip you with specific ideas you can implement on your team to help super-power your employee engagement.
In this playbook, complete with 30+ pages of step-by-step guides, templates, evaluations and checklists, we’ll help you lead your intranet project from start to finish — from setting the scope of your project to choosing your perfect platform.
This playbook, complete with 50+ pages of actionable worksheets, detailed strategy, and real company examples is the only piece of content you'll need to read to launch your company intranet. After reading, you'll be armed with the tools you need to identify your employee audiences, strategically organize your company's internal knowledge, and implement an inclusive internal communications plan that never goes stale.
Employee onboarding is more than just guiding new hires through a list of HR policies, and helping them get payroll set up. Yes, of course, those things are essential, but - come on - is that what we really want to define a new employee’s first day of work? Of course not. An effective employee onboarding program should not just help employees get set up with the administrative side of work - it should help equip employees with the information, tools, relationships, and inspiration they need to thrive and feel engaged at work. This 35-page guide outlines what we believe are the essentials of a modern employee onboarding experience, including detailed instructions designed to help you level-up your company’s program.
If you're like most fast growing companies, you have a lot of internal comms tools - like Slack, Zoom, G Suite, Honey, and more! Now that those investments have been made, you may be asking - is your team using them effectively? We're not talking about product training, here... these tools are intuitive and can be understood in seconds. We're talking about behavior. Something nobody will ever be able to learn from an FAQ page.
That's why more and more teams are writing Internal Communications Guides. These guides outline how each tool is meant to be used and the behavioral norms employees can expect from one another.
We know it's hard to get started, so we put together a customizable template for you to work from. It's designed for you to quickly swap in the tools and internal communications traditions that are unique to your company. We included a few examples for Slack, Google Drive, Zoom, and Honey to help you get started.
Changing behaviors at work is hard. A great product helps... but, let's be real, that's only the half the battle. That's why the Honey Client Services Team incorporates the Knoster Change Model framework into every customer onboarding, ensuring - from day one - that there's a clear path to change, adoption, and success. To learn more about the Knoster Change Model, developed by Timothy Knoster, and how we use it alongside research from Ron Heifetz and Marty Linksy, download your own template to use with your team here.
As companies shift to remote work and begin to rethink how they communicate internally with their teams, a bulletproof internal communications strategy becomes more important than ever. And at the heart of it, a dependable and engaging company intranet.
If you're thinking about incorporating more asynchronous communication into your company culture, documenting processes better, and ensuring that everyone stays on the same page despite being miles apart, you may be starting to think about an intranet yourself. This detailed guide maps out the critical intranet features worth evaluating and how they'll impact your business so you won't get distracted by the unneeded bells and whistles.
You're probably using at minimum 4 tools to manage internal communication at your company - chat, email, an intranet, and video conferencing. It can be challenging to make to ensure that everybody across your company understands exactly what each tool is designed for.
This guide is designed to help you set some rules about how each tool is used, ensure that your team is on the same page, and avoid potential confusion down the road.
Humans are social animals, and we thrive on social contact, whether we’re at home or at work. Company executives know they want their employees to feel happy and included at work, but their effort to build such a community can feel forced or even artificial. However, there are a few straightforward steps you can take to build community naturally. We’ll examine the meaning of community at work, the financial benefits community can bring to your company, and the difference between community and culture.
As your company transitions to working from home, staying connected is more important than ever before. Learn how a cloud-based intranet can provide the digital headquarters that your remote team needs, with 10 ways you might not have thought of.
Overcommunicate. That seems to be everybody's advice recently. But where do we even start? This editorial calendar is designed specifically for internal company communications and includes one idea for each day of the month. This calendar includes ideas for every department, templates for common company updates, and tips for the best way to organize them.
It’s never too early to start documenting processes. But waiting too long can have consequences. See why knowledge sharing is important and learn the three core components of a successful knowledge sharing system at a growing company.
As companies grow, they must find a way to organize information, create focus, and connect people — three areas that need a more thoughtful approach than instant messaging alone can provide. Think of Slack as a tool, your intranet as the toolkit.
The cost of duplicate and fragmented information is higher than you think. A single source of truth reduces time spent finding documents, cuts down on mistakes, aligns your team better, and improves decision-making. See how an Intranet helps.
With so many tools today, it’s easy for companies to become fragmented and their teams siloed. That’s where an intranet comes in. It gives your team a home base — a place to unite all the people, tools, and important communications that make your business unique.
Workplace communication is the uniting thread for everyone in your organization. It helps your team work together toward a common goal. But good workplace communication practices take cultivating, both as an organization and as individuals. Here's how to do that.
Plan the best way to convey information to your team. Your strategy will depend on what you are communicating, the importance of the message, and who you are communicating it to. Solidify a comms strategy for any major initiative with this simple template.
The Employee User Manual, first popularized by Adam Grant, and now adopted by thousands of employees around the world is a brilliant, no-cost way to improve workplace relationships. Here’s a simple template with the key questions to answer you can use right away.
Want to nip in the bud those damaging communication styles that set teams back? Download this set of workplace messaging guidelines to help keep communication clear and healthy. You can use it to set your team up for success with clear expectations.
Four types of communication styles can dominate your team’s instant messaging channels. Without guidance, these communication styles can turn a productive team into a dysfunctional, unhappy group. See how you can help bring harmony as their leader.
Sometimes you just want to absorb as much concentrated knowledge as you can in an hour or two. Swipe our list of must-read articles for today’s HR teams. Find also 10 podcast episodes and 5 TED Talks. Grab a cup of cup of tea, add some Honey, and dig in!
Download the full collection of people ops articles, podcasts, and TED Talks in PDF format. Pull it out anytime you need inspiration or want to share a great resource with a colleague. We think these perspectives from HR leaders will leave you energized!
Today’s leaders in people ops are working tirelessly to create the workplaces of tomorrow. So we asked them to share their lessons on culture, technology, their role as they inspire the rest of the world to see things in a different way. Here’s what they had to say.
Download our collection of advice from the folks leading the world of people ops. Post it on the wall. Pass it along to colleagues, your boss, your best friend. Or just keep it in your desk for when you need a reminder that you’re not alone in this work.
Managers are held to a higher standard when it comes to workplace communication skills. But it may be less about following rules and more about the right mindset. Read what Google’s Laszlo Bock has to say, plus swipe the Communication Gaps Survey to use with your team.
With this survey, you can see the most pressing issues around communication at your workplace. Download it now to help you understand what your team appreciates and find where internal comms may be broken. With this knowledge, you will be better positioned to lead your team to success.
Technology has changed nearly every aspect of the business world. But the greatest impact may be on communication. See six types of tools that are changing how we communicate at work - and what your team should keep in mind when implementing them.
Before you start considering different intranet solutions, make sure you understand which features are ‘must-haves’ for your team. Here’s a feature requirements scorecard you can use.
Good communication brings great rewards. And it might not be that hard to improve. We look to what science tells us about human behavior to highlight a few things you can do in your workplace today—including one so simple it will surprise you.
This simple template can help you think through the problems you want to solve with an intranet. It serves as a guiding compass as you evaluate choices, making sure you achieve what you set out to do.
